Westpac Personal Banking Advisor Part Time in Melbourne VIC


Branch Melbourne VIC AU

Personal Banking Advisor
Melbourne VIC

Retail Banking / Sales and Customer Service. Proven customer service experience and passion for sales delivery….

Toorak Branch

  • Part Time – 32 hours a week
  • Retail Banking / Sales and Customer Service
  • Creating great futures for our customers, our communities and each other.

    Westpac Bank, one of Australia’s largest retail banks is going through an exciting time of significant change. With the implementation of the ‘Best Banker Program’ we are working to have the Best Bankers in the market, with the expertise to help our customers, communities and people to prosper and grow. This includes offering opportunities for our employees to work towards industry recognised qualifications (backed by us) and work with proven leaders that will help you accelerate your banking and financial services career.

    The role
    Personal Banking Advisors are key to Westpac’s strategic ambition of earning all our customers’ business. You’ll be driven by innovation and:

    • Offer customers a seamless service, including immediate transactional needs, financial information and product knowledge.
    • Approach and engage with our customers as they enter our branches and discuss their needs, utilising and taking advantage of cutting edge tools and technologies on the process (including iPads and Kiosks). You’ll play a big role in helping customers become accustomed to the new technologies we offer
    • Actively promote our financial products when serving customers and deepening customer relationships through quality needs based conversations to explore customers financial needs and goals
    • Referring customers to specialist bankers who can have quality needs based conversations to explore customers financial needs and goals

    The Benefits
    Joining Westpac has many perks besides building a long and stable career. You’ll be:

    • Able to have access to some of the best banking, wealth and insurance benefits in the market
    • Offered a highly competitive remuneration that is fair and consistent for all our people
    • Entitled to a suite of online learning, training modules and career planning tools to grow with us
    • Encouraged to participate in the community through paid volunteer leave and secondments available

    What you need to succeed

    • Proven customer service experience and passion for sales delivery
    • Effective relationship management skills
    • Business and financial acumen are considered an advantage

    When you join Westpac Group you’ll become part of one team striving to reach our vision to be one of the world’s greatest companies. Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility .

    For more information follow Westpac’s LinkedIn Page or visit careers.westpacgroup.com.au

    or proceed with Standard Application Form.

    Employment Type: Part Time
    Location: Melbourne, VIC, AU
    Posted on: 2017-04-16
    Posted by: