OverviewTelstra Product Specialist – Ent. Products Contract in Sydney NSW
Branch Sydney NSW AU
Product Specialist – Ent. Products
Experience in either Telco, Online, Entertainment and Media sectors. Thorough understanding of digital entertainment and content streaming platforms / products….
At Telstra, we believe in the power of technology in creating meaningful connections, whether it’s our customers interacting with us in an innovative digital environment or our teams having access to the right platforms to enable an amazing customer experience.
In the fast-moving area of Telstra Media’s Entertainment Product Innovation business, the Product Support Specialist of Entertainment & Products will support the product operations, lifecycle and maintenance activities for Telstra Media’s existing range of products and platforms.
What you’ll do
- Supporting the existing BigPond Movies and Entertainment application and platforms, you will ensure optimal uptime, service levels and reduction of customer-product impacting issues
- Assist BigPond Movies and Entertainment Application and Platform teams with operational support
- Coordinate communication with platform operators and hardware manufacturers
- Contribute to roadmap planning and prioritisation in line with the product vision
- Support the development of a partner on-boarding framework associated with operational readiness, customer support and
- 3+ years experience in a similar role and industry
- Experience with internal/external stakeholder management
- Facilitation/Coordination experience with internal/external stakeholders
- Thorough understanding of digital entertainment and content streaming platforms / products
- Experience in either Telco, Online, Entertainment and Media sectors
- Tertiary qualification in either business, computer science, engineering, information technology or an associated discipline
So what are you waiting for? It’s time to connect to a future created by you.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
Employment Type: Freelance
Location: Sydney, NSW, AU
Posted on: 2017-04-24