Salmat Woolworths Online Customer Service Agent Part Time in Mascot NSW


Branch Mascot NSW AU

Woolworths Online Customer Service Agent
Mascot NSW

Available to attend 1 Week for Full time paid Training, from Monday 8th May (Training hours Monday to Friday 9am-5pm.)….

We are renowned for our inspired people, cutting edge technology solutions and our management experience and expertise. We pride ourselves on our people development and we believe our people are responsible for the continued growth and success of our business.

Woolworths Online Customer Service Agent
Start Date: Monday 8th May 2017
Part Time : Banded 25-35 hours per week
Location : Mascot (Close to public transport)
Fixed Term Contract : 30th June 2017

Do the values of innovation, teamwork, accountability and client focus sound good to you?
Salmat & Woolworths Online Contact Centre wants you!
Salmat is a marketing services business that helps clients reach, convert and serve their customers. With media, digital and customer service capabilities, we manage the fundamentals to ensure the best possible customer experience.

We are a company going through rapid growth, with our staff being at the heart of this success.
This exciting opportunity is perfect for proactive, passionate individuals who thrive on ensuring best customer outcomes

Key responsibilities include:
This role will see you working in a fast paced environment ,answering a combination of Woolworth’s online order enquiries, order entry, product information, website and general Woolworths enquiries. Your objections handling skills and passion for helping customers will be the key to your success.

Essential Requirements:
A passion for customer service

6 months minimum contact centre or customer service experience

Confident at conversing with customers.

People who love to shop Online

Identify solutions for our customers that meets their needs

Strong objection handling skills
What is in it for you?

Fun and interactive unique workplace culture

Shuttle bus services for Salmat employees

Free Onsite Parking

Incentives / reward and recognition programs

Hourly rate + OTEs + Shift loading where applicable

Work across, multiple channels, Phone, Email, Social and Web chat.

Modern professional offices
Operation hours
Monday – Friday 5am till 12am, Saturday 5am – 10.30pm and Sunday 5am – 10pm

Where do you sign up? First make sure. ….

Able to provide minimum 6 days availability

Must have availability across operating hours

Be available to work rotating roster shift patterns,excellent opportunity for penalty rates available.

Available to commence Monday 8th May 2017

Available to attend 1 Week for Full time paid Training, from Monday 8th May (Training hours Monday to Friday 9am-5pm.)

  • Please note: A full background check will be required for successful candidates*

Please note successful applicants will be required to complete a background check.


Please note that Salmat will not accept any enquiries or referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to have written authorisation from the Group Recruitment Manager before referring any candidates to Salmat. Without this prior written authorisation being obtained any actions undertaken by the employment businesses/agencies shall be deemed to have been performed without the consent or contractual agreement of Salmat. Salmat therefore shall not be liable for any fees with respect to any such unauthorised referral by any employment businesses/agencies.

or proceed with Standard Application Form.

Employment Type: Part Time
Location: Mascot, NSW, AU
Posted on: 2017-04-18
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