OverviewRabobank Operations Officer – 12 Months Fixed Term Contract Temporay in Sydney NSW
Branch Sydney NSW AU
Operations Officer – 12 Months Fixed Term Contract
Client Services & Data Management Team. Enhance customer service and customer (internal/external)satisfaction….
Job Overview/Purpose: This role is to assist in performing a range of day to day tasks for Rural Lending/Deposits and Equipment Finance for the Rabobank Australia & New Zealand Group (RANZG). Ensuring that all input is carried out in an efficient and accurate manner, meeting all cut-off times whilst maintaining a high level of service to Internal and External Clients. The role also requires in-depth involvement in different payment channel such as: SWIFT,BPAY, RTGS, Direct Entry, Paper clearing.
Job Requirements Deliver professional and quality service to Rabobank Group clients and staff Payment processing for Rabobank clients whilst also meeting the Banks obligations under the industry regulations. Perform transactions involving Rural Lending, Deposits and Equipment Finance products. Meeting all cut-off times for transactions and turnaround times for maintenance as per Service Level Agreement with Country Banking. Retail Deposit maintenance: maturity instructions processing and reinvestment. Farm Management Deposit consolidation and deposit breaks. Involved in process improvements. Calculating loan and deposit payout figures to assist with settlement or account closure. Reconciliation of Nostro account Liaise with Branch network to ensure all client requirements are met. Work with Compliance team and Senior Officers to help execute the integration of new / changes to payment regulatory requirements A point of contact and a liaison between for various stakeholders including Front Office and Operations which may include assisting with professional development and training. Ensures data collection techniques are executed to a required level for reporting purposes Participate in ad hoc tasks – such as User Acceptance Testing (UAT) for various systems and their requirements Adhere to bank policy and procedures at all times Other duties as directed. Key Relationships: Client Services & Data Management Team Country Banking Branch Nostro Control GFM Credit Settlement Key Performance Indicators: Efficient day to day input of data for the Rural and Operations area Maintain Operational controls to minimise operational risk to the Bank Contribute to Rabobank Corporate Social Responsibility Enhance customer service and customer (internal/external)satisfaction Initiatives Demonstrate risk culture awareness and practices, through performing role in adherence to Rabobank policies, procedures and values
Job Specifications Core Competencies: High level of accuracy and attention to detail Able to prioritise tasks and meet deadlines Professional manner when dealing with internal clients Able to carry out duties with limited supervision Promotes teamwork between units and supports productive working relationships Actively achieves results and improvements Excellent interpersonal skills Strong verbal and written communication skills Displays personal drive and integrity Flexible & able to adapt to a changing environment. Job Skills and Knowledge: Financial banking products in particular Lending, Deposits and cards Code of Banking Practice, AML and other regulatory issues in AU Working experience with Retail back office systems MS Office products Desirable: Experience with multiple systems Preferred finance or admin related background Development Value: – Senior and Team Leader role within the team is possible for internal progression – Exposure is given to most areas of the bank for career progression Desirable: Tertiary qualification is highly regarded
Applications Close: 27th April 2017
Employment Type: Temporary
Location: Sydney, NSW, AU
Posted on: 2017-04-24