Northern Sydney Local Health District Receptionist – Mental Health Adult Inpatient Unit Full Time in Hornsby NSW

Northern Sydney Local Health District

Branch Hornsby NSW AU

Receptionist – Mental Health Adult Inpatient Unit
Hornsby NSW

Ability to demonstrate advanced knowledge of practical skills with MS Office products, in particular Microsoft Word, Excel, GroupWise, Power Point and eMR with…

The receptionist role will be ward / unit / based and will provide reception and switchboard support the Hornsby Adult Mental Health Centre. The position will support the work activities of nurses, medical staff and allied health staff, with locally determined shift times based on patient and ward / unit service delivery needs. The receptionist may provide reception functions across the health facility or to more than one ward/unit. The receptionist will work closely with existing administrative staff such as ward clerks and CSO’s at the ward/unit level. The role will complement existing roles, systems and processes in each organisation.

The receptionist will provide timely and accurate administrative services for members of the health care team on designated ward(s) / unit(s) / network under the direction of the Nursing Unit Manager (NUM). The receptionist will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the NUM.

The position is permanent full-time or permanent part-time, and is classified as an Administration Officer Level 2. Note that employment of a temporary visa holder may only occur if the position cannot be filled on a permanent basis.

We build teams and health services that embrace our values; Collaboration, Openness, Respect and Empowerment (CORE) . Our CORE values and the behaviours that underpin them, shape the way we work together, with our patients and consumers, to deliver excellent health and wellbeing. If you’d like to be part of our journey we want to hear from you.

Northern Sydney Local Health District is committed to Equal Employment Opportunity, Workforce Health and Safety, Ethical Practices and the principles of Cultural Diversity. Aboriginal people are encouraged to apply and, where found suitable, will be given higher priority.

Employees must abide by the NSW Health Code of Conduct . Criminal record checks will be undertaken on successful applicants and applicants for positions designated as Category A will be required to obtain required vaccinations prior to commencing employment. Salary packaging, available through Smartsalary is offered to enhance employee benefits.

An eligibility list may be created and you may be considered eligible for similar roles in the future. If you do not wish to be placed on an eligibility list, please advise the Convenor at interview.

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Selection Criteria
Demonstrate extensive experience undertaking administrative support roles and responsibilities

Ability to demonstrate excellent communication skills, including accurate spelling, good comprehension, telephone skills, confidence in the spoken word and ability to deal courteously with a range of health professionals

Ability to demonstrate advanced knowledge of practical skills with MS Office products, in particular Microsoft Word, Excel, GroupWise, Power Point and eMR with accurate word processing and minute taking skills

Demonstrated advanced organisational skills

Demonstrated ability to prioritise and meet deadlines with a “sense of urgency” under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment

Ability to work independently and as a part of a team

Exemplary demonstrated front line customer service skills

Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Hornsby, NSW, AU
Posted on: 2017-04-26
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