Overview

Mantra Group Guest Service Agent / Reservations Agent Part Time in Queensland

Mantra Group

Branch QLD AU

Position:
Guest Service Agent / Reservations Agent
Location:
Queensland

Looking at approximately 25 hours per week, you will have mostly set hours (although this can be flexible) and usually won’t involve weekend work (however…

Mantra Club Croc, located in idyllic Airlie Beach has recently undergone a major refubirshment. We are home to a talented and passionate new team and we are seeking a Guest Service Agent / Reservations Agent to join us on a part time basis.

As a Guest Service Agent, you are Often the first point of contact for our guests, your strong communication and customer service skills will shine through in this role by delivering service excellence from check in to check out – and everywhere in between.

Also spending time in reservations, your extremely strong computer skills and attention to detail will be valued in this role.

Looking at approximately 25 hours per week, you will have mostly set hours (although this can be flexible) and usually won’t involve weekend work (however occasional weekend work may apply).

Previous experience with property management systems will be strongly regarded, as will previous front office experience.

While previous experience in a similar role is highly regarded, if you’re a customer service superstar in a different industry, we would love to hear from you. Having a positive attitude and a dedication to always make a guest smile during their stay will make you shine in this role.

Strong numeracy and literacy skills are highly regarded, as is previous experience with a property management system.

As a Mantra Group business, the opportunities for career progression and development are endless!

Want to know what it’s like to work at Mantra Group?

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Employment Type: Part Time
Location: , QLD, AU
Posted on: 2017-04-21
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