Overview

Junior IT Support – Helpdesk Full Time in Castle Hill NSW

Branch Castle Hill NSW AU

Position:
Junior IT Support – Helpdesk
Location:
Castle Hill NSW

You will be providing first and second level technical support to clients, as well as resolving incidents on our hosting environment which consists of the…

ITonCloud is an Australian hosting company offering advanced Cloud Computing Services. We host companies’ entire IT from our Data Centres. We provide managed virtual desktops delivering business applications to our customers.

You will be providing first and second level technical support to clients, as well as resolving incidents on our hosting environment which consists of the latest technologies.

Occasionally you may visit clients face to face to assist with the migration of their IT into our environment, but most of the time, you’ll be working from our Castle Hill office. You will have a high level of Customer Service focus, be able to show initiative and be prepared to take ownership of customer issues.

Understanding of the technologies below is required for this role

Windows Desktop PC skills

MS Windows Server – any version

Active Directory

Experience with any of the technologies below is highly desirable

RDP/Citrix XenApp

Microsoft Exchange and Outlook

Hyper-V or similar virtualisation platform

Linux (Ubuntu or CentOS)

PowerShell Scripting or programming experience

The successful candidate will have

Minimum TAFE Certificate or Diploma

Excellent verbal and writing skills

Strong organisational skills and be able to multi-task and prioritise

Excellent customer service attitude

Ideal Person

If you are the person in your circle that everyone goes to for computer advice, you are passionate about IT and keen to learn new skills all the time, if you’re a good communicator, then you may be the ideal candidate for us.

This role will suit someone who’s just starting their IT career and is not afraid of hard work in order to become an experienced IT Systems or DevOps engineer, however to fill this entry level position you will need to have a basic understanding of the technologies above.

** Note: Recruitment agents, please do not contact us. **

Please note, only candidates that meet the position requirements will be contacted.

Salary:
$40,000 – $60,000

Work Type:
Full time position

Tenancy:
Permanent position

Hours:
9-5

Positions:
1

Job ID:
2278395424

Source:
Public Employer

Last Modified:
26 April 2017

Website:
http://www.itoncloud.com

or proceed with Standard Application Form.

Employment Type: Full Time
Location: Castle Hill, NSW, AU
Posted on: 2017-04-26
Posted by: