OverviewJunior IT Support – Helpdesk Full Time in Castle Hill NSW
Branch Castle Hill NSW AU
Junior IT Support – Helpdesk
Castle Hill NSW
You will be providing first and second level technical support to clients, as well as resolving incidents on our hosting environment which consists of the…
ITonCloud is an Australian hosting company offering advanced Cloud Computing Services. We host companies’ entire IT from our Data Centres. We provide managed virtual desktops delivering business applications to our customers.
You will be providing first and second level technical support to clients, as well as resolving incidents on our hosting environment which consists of the latest technologies.
Occasionally you may visit clients face to face to assist with the migration of their IT into our environment, but most of the time, you’ll be working from our Castle Hill office. You will have a high level of Customer Service focus, be able to show initiative and be prepared to take ownership of customer issues.
Understanding of the technologies below is required for this role
Windows Desktop PC skills
MS Windows Server – any version
Experience with any of the technologies below is highly desirable
Microsoft Exchange and Outlook
Hyper-V or similar virtualisation platform
Linux (Ubuntu or CentOS)
PowerShell Scripting or programming experience
The successful candidate will have
Minimum TAFE Certificate or Diploma
Excellent verbal and writing skills
Strong organisational skills and be able to multi-task and prioritise
Excellent customer service attitude
If you are the person in your circle that everyone goes to for computer advice, you are passionate about IT and keen to learn new skills all the time, if you’re a good communicator, then you may be the ideal candidate for us.
This role will suit someone who’s just starting their IT career and is not afraid of hard work in order to become an experienced IT Systems or DevOps engineer, however to fill this entry level position you will need to have a basic understanding of the technologies above.
** Note: Recruitment agents, please do not contact us. **
Please note, only candidates that meet the position requirements will be contacted.
$40,000 – $60,000
Full time position
26 April 2017
Employment Type: Full Time
Location: Castle Hill, NSW, AU
Posted on: 2017-04-26