Overview

Cox Purtell Staffing Services Call Centre / Contact Centre Professionals Temporay in Adelaide SA

Cox Purtell Staffing Services

Branch Adelaide SA AU

Position:
Call Centre / Contact Centre Professionals
Location:
Adelaide SA

A sound administrative background. Our client, a Federal Government Department requires an additional intake of APS2 Level staff to meet the demands of an ever…

Our client, a Federal Government Department requires an additional intake of APS2 Level staff to meet the demands of an ever increasing workload.

In these positions your responsibilities will include but are not limited to:

• Responding to complex client inquiries via telephone; correspondence and online contacts
• Providing relevant, accurate and timely information in a professional manner
• Assessing client applications and/or process documents lodged by the client accordance with relevant policies, legislation and guidelines
• Consistently achieving outlined individual Key Performance Indicators (KPIs) and work
• Collaboratively in a team environment to achieve team goals
• Contributing to achieving a positive and innovative organisational culture

To be successful you will have:

• Proven experience in a call centre environment
• Australian Citizenship
• Excellent written and verbal communication skills
• A sound administrative background
• Ability to adapt to new and complex computer systems
• Tested typing speed of at least 55 wpm
• Ability to work flexible span of hours – Monday to Saturday 7.30am – 7.30pm (maximum of 8 hours per day)
• At least 2 contactable work references

All successful applicants will be required to undertake a National Criminal Check.

You will have the opportunity to work with professional team members in a cohesive and supportive environment. This site not only offers a friendly environment but beautiful surroundings with plenty of natural light!

If you would like to be a positive and enthusiastic addition to the team, please click ‘APPLY’

or proceed with Standard Application Form.

Employment Type: Temporary
Location: Adelaide, SA, AU
Posted on: 2014-11-07
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