Accenture FJORD – Service & Interaction Designer – Melbourne Full Time in Melbourne VIC


Branch Melbourne VIC AU

FJORD – Service & Interaction Designer – Melbourne
Melbourne VIC

We help the world’s leading businesses make complex systems simple and elegant with the power of design. Combining unmatched experience and specialized skills…

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .

Fjord is a design and innovation consultancy. We create useful, effective, and desirable digital services that people love. We help the world’s leading businesses make complex systems simple and elegant with the power of design. Founded in 2001, Fjord employs a diverse group of over 800 design experts in twenty-two global creative hubs.

Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. Fjord is all about an open collaborative approach and we think it is the key enabler for us to deliver innovative, ground-breaking work


Apply conceptual thinking to create world-class digital services across multiple platforms, smartly bringing together user needs, business goals and technical realities

Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.

Translate concepts into designs that illustrate simplicity despite system complexity

Create instant tangibility for the Fjord team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping

Define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing

Create light weighed specifications and style guides to supplement prototypes for our implementation partners

Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts

Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually

Work closely with development teams to ensure that design specifications are implemented

Participate as a contributor to an interdisciplinary team that includes other designers, program management, business and brand strategists, and hardware and software developers

Collaborate effectively with remote team members, including designers, researchers engineering, product management, marketing and others


Passionate about transforming ideas into products and experiences that positively impact people’s lives

Take ownership and responsibility for their work

Engage with and work within changing multi-disciplinary teams

Continually strive to exceed client expectations

Strong organizational skills and attention to detail

Willingness to travel. QUALIFICATIONS

Service & Interaction Designers will work in multidisciplinary team to create integrated design solutions for a diversity of industries and media.

In-depth knowledge and experience of user interface design

Extensive knowledge and experience with driving and applying user-cantered design methodologies and processes

Working knowledge of design and prototyping tools, such as Sketch, Invision, OmniGraffle, Illustrator etc.

Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc.)

Strong advocacy and communication skills (written, verbal, presentation)

Qualified in a design-related discipline

How to apply

Please send your CV via email to [email protected] Include the position title you are applying for in the subject line. Also, in the body of your email please be sure to include your name, email address, contact phone number and attach your CV, cover letter and portfolio.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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Employment Type: Full Time
Location: Melbourne, VIC, AU
Posted on: 2017-04-24
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